Effective Date: [Insert Date]
Welcome to Hallenberg! By using our website, purchasing products, or interacting with us in any way, you agree to the following Terms of Service. Please read these terms carefully before using our website or making any purchases.
1. Acceptance of Terms
By accessing or using the Hallenberg website, including browsing or making a purchase, you agree to be bound by these Terms of Service, as well as our Privacy Policy. If you do not agree to these terms, please do not use our website.
2. Changes to Terms
Hallenberg reserves the right to update or modify these Terms of Service at any time, without prior notice. Any changes will be posted on this page, and the updated terms will take effect immediately upon posting. Please review this page periodically to stay informed about any changes.
3. Eligibility
To use our website and make purchases, you must be at least 18 years old, or have the permission of a parent or guardian. By agreeing to these terms, you represent that you are eligible to enter into a contract and make purchases in accordance with applicable laws.
4. Product Availability
All products on our website are subject to availability. We make every effort to keep our product listings accurate, but sometimes items may be out of stock or discontinued. In such cases, we will notify you and offer alternatives or issue a refund for unavailable products.
5. Orders and Payment
- Order Acceptance: When you place an order on our website, you are offering to purchase products subject to availability and acceptance by us. We reserve the right to refuse or cancel an order for various reasons, including errors in pricing or product availability.
- Payment: Payment must be made in full at the time of purchase. We accept various payment methods, including credit/debit cards, Internet banking, and other methods listed at checkout. Payment information is processed securely via trusted third-party payment gateways.
- Pricing: Prices for products on our website are subject to change without notice. We make every effort to provide accurate pricing, but errors may occur. In the case of a pricing error, we reserve the right to cancel or amend orders and will notify you accordingly.
6. Shipping and Delivery
- Shipping Times: Shipping times vary depending on the method selected at checkout and your location. While we strive to ensure timely delivery, we are not responsible for delays caused by the shipping carrier.
- Shipping Fees: Shipping costs are calculated based on your delivery address and the shipping method you choose. Free shipping may be available for orders over a certain amount, as specified on the website.
- Lost or Damaged Goods: If your order arrives damaged or is lost in transit, please contact us within 5 business days. We will investigate the issue and provide a resolution, either through a replacement or a refund.
7. Returns and Refunds
Our Refund Policy outlines the conditions for returning products and obtaining refunds. Please refer to that policy for detailed instructions on how to return items and the eligibility requirements.
8. User Conduct
By using our website, you agree to the following rules of conduct:
- You will not use the website to post, transmit, or distribute harmful, abusive, defamatory, obscene, or otherwise illegal content.
- You will not attempt to disrupt or interfere with the website’s functioning, including using any viruses, malware, or other harmful software.
- You will not engage in fraudulent activity or use the website to commit illegal activities.
- You will not impersonate any person or entity or mislead others about your identity or affiliation with any organization.
We reserve the right to suspend or terminate your account or access to the website if you violate these terms.
9. Limitation of Liability
- No Warranty: Hallenberg makes no warranties regarding the accuracy, completeness, or reliability of the content on our website. All products are provided “as is,” and we make no representations or warranties regarding their quality, performance, or suitability for any particular purpose.
- Limitation of Liability: To the fullest extent permitted by law, Hallenberg is not responsible for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products, including but not limited to loss of profits, revenue, or data.
- Product Liability: In the event of a defective product, Hallenberg’s liability is limited to the replacement of the defective product or the refund of the purchase price, as determined by our refund policy.
10. Intellectual Property
All content on the Hallenberg website, including text, images, logos, and trademarks, is the property of Hallenberg or its licensors. You may not use, reproduce, or distribute any content from our website without written permission, except for personal, non-commercial use.
11. Privacy and Security
Your use of our website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the website, you consent to our data collection practices as described in the Privacy Policy.
12. Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience, and we do not endorse or control the content, privacy policies, or practices of third-party sites. You access such websites at your own risk.
13. Governing Law
These Terms of Service are governed by the laws of [insert your country or state]. Any disputes arising from these terms or your use of our website will be resolved in the competent courts of [insert location].
14. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at:
Hallenberg Customer Support
Email: support@hallenberg.com
Phone: +91 99999 99999