At Hallenberg, we are committed to delivering your order in a timely and efficient manner. Below, you will find all the information you need regarding our shipping process, costs, and timelines.

1. Shipping Locations

We currently ship within India. If your country is outside the shipping location we mentioned, please contact us at support@hallenberg.com to inquire about shipping options.

2. Shipping Methods and Delivery Times

We offer various shipping methods to ensure you receive your order as quickly as possible:

  • Standard Shipping: Typically delivers within 5-7 business days.
  • Expedited Shipping: Typically delivers within 2-3 business days.
  • Next-Day Shipping: Available for select items and locations, typically delivering 1 business day from the shipping date.

Please note that delivery times are estimates and may vary depending on your location and product availability.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected. The cost will be displayed before you finalize your order.

4. Order Processing

All orders are processed within 1-2 business days from the date of purchase. Orders placed on weekends or holidays will be processed on the next business day. Once your order is processed, you will receive an email confirmation with tracking details.

5. Shipping Restrictions

  • P.O. Boxes: We do not deliver to P.O. Boxes for certain shipping methods. Please provide a physical address to ensure timely delivery.
  • International Shipping: If you’re ordering from outside our primary shipping region, customs fees, import duties, and taxes may apply. These fees are the responsibility of the customer and are not included in the shipping costs.

6. Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to track your order via the carrier’s website. If you have any issues tracking your order, please reach out to our customer service team.

7. Shipping Delays

While we strive to ensure your order arrives as quickly as possible, delays may occur due to weather, carrier issues, or unforeseen circumstances. If your order is delayed, we will do our best to keep you updated. You can contact us for more information at any time.

8. Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us within 5 business days of receiving your tracking information. We will work with the carrier to resolve the issue and ensure you either receive a replacement or a refund.

9. Returns and Exchanges

For information on how to return or exchange an item, please refer to our [Refund Policy].

10. Changes to the Shipping Policy

Hallenberg reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and we recommend reviewing this policy regularly.

11. Contact Us

If you have any questions or concerns about shipping, please don’t hesitate to contact us:

Hallenberg Customer Support
Email: support@hallenberg.com
Phone: +91 99999 99999